Is WordPress critical for your business?
We keep your site working for good
so you can focus on
doing good work.
Dear Online Ethical Entrepreneur,
If your website is critical to your business, then I've written this letter for you.
If anything happens to your site, your business would, at best, slow down or, at worst, grind to a halt.
If your site goes down for even a day, you could miss bookings and sales and lose the trust of your customers who might then go elsewhere.
Having an online business gives you so much freedom - you can live and work from anywhere - but it also makes you incredibly vulnerable.
You're in business to do good, but you can't do good unless your WordPress website is around for good.
Like a fit, healthy body that’s running like clockwork, it will quickly start having problems if not constantly given the attention and nourishment it needs to not only survive, but to thrive.
Four common problems you might have noticed with your WordPress website
"He made all of my problems go away"
He made all of my problems go away. My colleague told me, "Wow. Your website it so fast now." Every once in a while I have some strange glitch on my site and Sean makes it go away. I can't say enough good things about the quality of Sean's work but also what a joy he is to work with. He's down to earth and relaxed. If you have a WordPress website that your business relies on, I urge you to check out Sean's packages.
Tad Hargrave // MarketingforHippies.com
"Above and beyond"
Working with Sean is a complete joy. It doesn't take long to realize that you're working with an individual that puts integrity and quality at the forefront.
Sean goes above and beyond for his clients to make sure he is delivering excellence.
Lauren Andrews // Founder, Unicorn Exchange
And then there are all those technical changes
Change is happening in the online industry at an ever increasing rate and it's hard to keep up. More than that, you’re not even sure which changes you should pay attention to.
The bottom line:
your website is a living creation that needs constant attention
Until now you may have managed to do it all (or most of it) by yourself …
But your business is growing and your website needs to reflect that. You find it more and more difficult to make the changes you need on your site to keep up with what you are doing in your business.
It’s not just the problems you’re noticing, it’s realising that you don’t know how to do the things you need to do.
Many entrepreneurs I meet are, like you, generally overwhelmed and frustrated with the whole thing.
You might come to me when you start to have knots in your stomach because you're starting to get frightened of this overwhelm. The scary news is that you should be scared; just check some of these all-too-real statistics below:
The three big (and totally justified) website fears
It’s all much more complex than you first imagined
You’re sure there’s a bunch of free YouTube tutorials you could watch that would teach you how to fix it all but you don’t even know where to look (or what to look for). Where do you even start? And do you have time to learn it all?
Instead of hoping nothing bad happens, you wish you had someone you could call or email to do some troubleshooting, to handle your website maintenance and to problem-solve any online technical problems.
What might take you three hours might take someone who knows what they’re doing just five minutes.
And so, you’ve come here to my website. For that I thank you.
Who Am I?
Hello, my name is Seán.
I’ve been programming computers since my teens and have worked with tech giants like Microsoft, Lotus, Fujitsu and Swisscom.
I’ve been a programmer, an automation tester, a consultant and an IT manager. And I’ve run operations for the largest cloud provider in Switzerland.
I’ve seen all sides of the IT business.
After years working for those big companies (and more years trying to get over it), for the past 15 years I’ve been helping entrepreneurs to navigate the ever-changing minefield of technology so that they can get and keep their businesses online... for good.
And I can tell you without a doubt that the single, absolute best way to do that is to partner with someone who can do it all for you.
"Always there, prompt, enthusiastic, creative and generous"
Seán is an amazing professional. He's always there, prompt, enthusiastic, creative and generous, maintaining and improving both of my sites without a flaw. If you too are a perfectionist entrepreneur who needs that special kind of support, Seán is for you!
Jennifer Harvey Sallin // Intergifted.com
Séan has been an amazing support, taking over all things tech with my site, which has allowed me the time to spend on what brings my clients the most value. He's increased the speed of my site significantly and made sure that it's always running smoothly and securely. I'd absolutely recommend him!
Kelly Campino Bradford // Coach
We're a fit to work together for good if...
And I've got a special place in my heart for people who...
"I feel twice grateful"
Wow, awesome! I open my website and it flows. Just flows. Everything is smooth and fluid. And I feel twice grateful. There is the great result of course! But there is also my knowledge that Seán spontaneously went the extra mile to make it happen despite significant technical difficulties related to the specific setup of my website. They proactively took the lead to work around them, while keeping me informed of all the way.Hats off, and many many thanks!
Gabrielle Ortais // Business and community owner
"I no longer worry about my site"
Seán was incredible in explaining anything I wanted to know about my website, quickly proving trustworthy and invaluable. At this point I don't even care what he's doing behind the scenes anymore, all I know is that I no longer worry about my website, everything is running smoothly, and I have tons of extra time. Thank you for helping my business grow!
Rikky D.T. Maas // Coach
We might not be a fit if ...
And we're a poor match indeed if...
If you think we might be a fit, there's no need to become mired in the technology used to run your business.
Why waste your time, energy and money on things outside your area of expertise? You can delegate all that technical stuff and get back into the driving seat of your business, for good!
Get relief from your WordPress woes
Thanks for reading and here's to helping you keep your WordPress website for good!
Here are answers to some questions you might have:
What happens once I sign up?
Once you sign up to a plan that fits you’ll get an email from us with details about your next step.
This email will also explain how you can securely send us your site and hosting login details. Once we have these, we’ll have you set up and protected within 24 hours.
Other work, like WordPress optimisations, can take longer due to the individual nature of your website.
What's included in "unlimited tweaks and troubleshooting"?
If you need changes to something already existing on your site, that's included, like layout changes or plugin configuration. If anything isn't working as you expect, we'll investigate. (Fixing it may involve extra work and charges.)
But I just LOVE the challenges and headaches of working with WordPress. I don’t need you, do I?
Nope. You probably don’t.
What's does "unlimited tweaks" mean?
These are included in the Entrepreneur and Business plans and include
- edits to content
- changing plugin settings
- CSS adjustments
Things that are not included are
- custom development (PHP, plugins, themes, etc)
- updating custom code
- graphic design
- PSD to WordPress
- creation of content
- building a new website or subdomain.
- Included: Changing an image on your site with one that you provide.
- Not included: Editing or creating a logo.
- Included: Adding a product to a WooCommerce store, all content provided by you.
- Not included: Creating a custom checkout process for your website.
- Included: Installing and configuring a plugin.
- Not included: Creating new functionality that doesn't exist in a plugin. (This type of custom development is available at an hourly rate.)
- Included: Replace the current content on an About page with content provided by you.
- Not included: Write content for or design your About page.
What happens if an update breaks my site?
We do our best to test all WordPress updates have worked. But there is never a 100% guarantee that every update will work smoothly or that no plugin clashes will occur.
If we (or you) find something has gone wrong we can restore your site with a few clicks.
Wait, can’t I do it myself?
You certainly can do it yourself. The real questions is, SHOULD you do it yourself?
That answer depends on how much you value your time. If you spend four hours per month on website maintenance (a very conservative estimate), what’s the cost to your business in terms of client work you can’t do in this time? If you charge your time at $50/hour, that’s $100. If you charge $120/hour, it’s $240.
Seen in that light, spending a fraction of your hourly rate on a WordPress support service makes complete financial sense.
Have other questions or need some help?
Ask me here:
See more contact options here.