Is WordPress Critical For Your Business?

  • Struggling with technical problems?
  • Website getting slow?
  • Technology out of date?

We keep your site working for good
so you can focus on doing good work.

Dear Online Ethical Entrepreneur,

If your website is critical to your business, then I’ve written this letter for you.

If anything happens to your site, your business would, at best, slow down or, at worst, grind to a halt.

If your site goes down for even a day, you could miss bookings and sales and lose the trust of your customers who might then go elsewhere.

Having an online business gives you so much freedom – you can live and work from anywhere – but it also makes you incredibly vulnerable.

You’re in business to do good, but you can’t do good unless your WordPress website is around for good.

Like a fit, healthy body that’s running like clockwork, it will quickly start having problems if not constantly given the attention and nourishment it needs to not only survive, but to thrive.

Four common problems you might
have noticed with your WordPress website

  • Problem #1: General tech confusion and overwhelm

Maybe you just have this general sense that there are probably ‘things’ you should be doing but you have no idea what they are or how you’d find out. And you have a lot better things you could be spending your time on than struggling with your tech skills.

  • Problem #2: It’s slow

Maybe it’s just an ageing website that is slowing down and affecting your visitors’ experience and your Google rankings.

  • Problem #3: Your site is really out of date 

Things that used to work don’t work anymore (mysteriously and for no reason you can point to). Maybe it’s a plugin not working as you expected, an error message you don’t understand. Maybe your site is giving errors when you try to configure something and you have no idea what those errors mean. Maybe you’ve been getting occasional warning emails about site problems from Google/Wordfence/ABC company. Are those emails important?

  • Problem #4: It’s time-consuming

Doesn’t it seem as if there’s always something that needs your time and attention? It’s not simple to figure out why a plugin won’t do what it should or to get all the parts of a website to work nicely together.

The world needs more of this

I feel so great about the decision to work with you, Seán! Your intention to serve people beyond the important work you do to make their websites safe and efficient – really connecting human to human – is clear and impactful. The world needs more of this.

I especially appreciate the document you’ve made for me, collecting all the next steps to work from. Yet again, another generous and thoughtful effort on your part, going much farther than the “extra mile” to help me get my website (and business) up to speed.

Thanks to you, I’m finally getting leads – and clients – through my website. And I am completely at ease, because I know you are regularly making sure all is running smoothly.

You deliver all that you promise and provide truly amazing customer service – an incredible bang for the buck. Everyone with a WordPress business website would be wise to put it under your expert care.

Pam Kowalski – Leadership Coach and Trainer, pamkowalski.com

Doing a happy dance

I’m doing a happy dance because it feels for the first time like I’m getting the kind of feedback I’ve been craving.

So thank you!

A potential client

 Really happy

 Really happy with your service. Truly appreciate all the help you provide me.

Always there, prompt, enthusiastic, creative and generous

Jennifer Harvey Sallin

Seán is an amazing professional. He is so knowledgeable about his domain that whatever odd problem I send him on either of my websites, he finds a solution.

I am so busy with my businesses that I don’t have time to master the IT side of things, and yet I’m a perfectionist – that’s why I feel so lucky to have Seán’s support in my work. He’s always there, prompt, enthusiastic, creative and generous, maintaining and improving both of my sites without a flaw.

If you too are a perfectionist entrepreneur who needs that special kind of support, Seán is for you!

Jennifer Harvey Sallin, Founder intergifted.com

I am thrilled!

Dr Katharina Johnson

A big THANK YOU to Seán O’Connell who increased my website speed!!

I want to recommend Seán O’Connell to everyone who has troubles with their website speed.

Even though I am on a shared hosting with Godaddy, Seán and his team were able to speed up my site drastically.

I am thrilled!

Dr. Katharina Johnson, https://drkatharina.com

So relieved I could cry

Hey there! You’re so awesome and a lifesaver.

Seriously, I could cry I’m so relieved and happy… Thank you so so much.

One client's personal assistant, name witheld

Above and beyond the service I expected …

I first heard of Sean and Wordpress for Good through Tad Hargrave of Marketing for Hippies. That meant a high recommendation in my book, and I wasn’t disappointed.

Old issues on my website were quickly cleaned up and any questions that I had for Sean were quickly and thoroughly answered and taken care of. He went above and beyond the service I expected and I my website felt so well supported.

A big chunk of worry about my website and its security was taken off of my plate. I’m really grateful for the service that Sean provides.

~Melanie of HonestBody.com

He made all my problems go away

tad hargrave testimonial

For years, my website needed someone to take a look under the hood. It had become very slow. Not that I noticed but a few colleagues pointed it out to me.

I shrugged my shoulders, “meh” I thought.

And then certain widgets weren’t working. I asked a friend who knows about these things what I should do. She took a look and told me, “Well… your whole theme is out of date. This is going to collapse at some point. It’s just going to work less and less well. And if you don’t update these plug ins then your website will be more and more vulnerable to being hacked.”

I shrugged and told myself, “Next year.”

It wasn’t that I didn’t want to deal with it. It was that the thought of dealing with it was so utterly overwhelming. I know nothing about the backend of this mad, online world of tech upon which I rely so heavily. If you lifted the hood on the car of my website I couldn’t tell you what anything is or what it does. Finally, a colleague told me my website was now very slow indeed. Enter Sean.

Sean had become a client of mine and so I took a look at his website. This was exactly what I needed. I signed up for his middle package and… he made all of my problems go away.

I took the car to the mechanic and it was fixed. My colleague told me, “Wow. Your website it so fast now.” Every once in a while I have some strange glitch on my site and Sean makes it go away. My assistant Susan and I can’t say enough good things about the quality of Sean’s work but also what a joy he is to work with. He’s down to earth and relaxed.

If you have a wordpress website that your business relies on, I urge you to check out Sean’s packages.

If you have any questions you’d like to ask me about my experience, feel free to call me personally – 780.885.8891

Tad Hargrave, www.marketingforhippies.com, Edmonton, Alberta, Canada

Tremendous approach to customer service

Stephanie Edward

Mastery …

Sean takes professionalism to a level of mastery without intimidating or getting into jargon.  If you are high on knowing about your business and your best customers and low on interest in learning the IT side of your website,  Sean takes care of everything like the best concierge in a resort setting.  He anticipates your next need or next step right before you turn to him.   He senses that I don’t want to know how the engine under the hood works.  I just want a sure, smooth ride and to arrive in style so that everyone says, “Oh good, she’s here.”

With a business called The Communicators and a domain name that was probably the first name ever issued at the dawn of the Internet – communicators.com,  you can imagine how many website developers I’ve interviewed and hired.

Luck was finally on my side when I found Sean.  After 40 years of multiple website experts and custom builds, I ended up with a WordPress website.  Sean is the WordPress master.  At last I have what I have wanted all along and that is a relationship with a professional who is going to stay in business more than 5 years and can make WordPress completely support my global vision and work with Gifted Professionals and Communicators.

Georgia Patrick

Hard to find these days

I learn so much from you, for which I am very grateful. Your service is above and beyond, which is hard to find these days. I hope you know that is very much appreciated.

I really appreciate the excellent communication during this process. (re migrating from GoDaddy to Kinsta)

Site owner wishes to remain anonymous

A complete joy

Lauren Andrews

Working with Seán is a complete joy. It doesn’t take long to realize that you’re working with an individual that puts integrity and quality at the forefront.

Seán goes above and beyond for his clients to make sure he is delivering excellence.

Lauren Andrews, Founder, founder Unicorn Exchange https://unicornexchange.com/

An absolute life line … and a true gentleman

Thank you for all of your support. You were an absolute life line … and a true gentleman to work with.

Auveen Bell
BlossomIreland.ie (formerly)

Incredible, trustworthy and invaluable

Rikky D. T. Maas

Seán has been such a relief to me in the past year! He was incredible in explaining anything I wanted to know about my website, quickly proving trustworthy and invaluable.

At this point I don’t even care what he’s doing behind the scenes anymore, all I know is that I no longer worry about my website, everything is running smoothly, and I have tons of extra time.

When I was looking for someone to hire, it was important to me that I could reach out anytime if I had questions yet at the same time trust that everything would be taken care of without having to think about it. I’ve found all I was looking for and couldn’t be happier. Thank you for helping my business grow!

Rikky D.T. Maas, omniwonder.com

Excellent communication

Thanks for the updates. I really appreciate the excellent communication during this [website migration] process.”

The BEST customer service!

Hi Seán,
You provide the BEST customer service!
Have a lovely weekend!

PamK

Can’t imagine my business without you

It’s only been a few months and I already can’t imagine my business life without you.

My only regret in helping you is that selfishly i want to keep you all to myself you’ve been so fantastic.

An anonymous client

We couldn’t have hoped for a better partner

Seán is a constant support and fixer on our site and a relentless optimiser of our web needs.

He’s in it for the long-haul, clear in communication and patient with our questions and requests – I really feel we couldn’t have hoped for a better partner.

He led the recent rebuild of our website too which has gone really well – we’re really proud of how well it serves our customers and how easy it is for us to use.

I enjoy working with him and feel lucky to have him on the team!

Martin Amor

Your service is above and beyond

I learn so much from you, for which I am very grateful. Your service is above and beyond, which is hard to find these days. I hope you know that is very much appreciated.

More time and energy to spend on the running of my business

Amy Schief

When I first launched my WordPress website for my business I had no idea of the need for ongoing website maintenance. Luckily I came across Seán.

Seán lets me know when something on my site has been updated/changed. I’m not technical, so I often forget to check on things such as this and it is reassuring to know that they are being checked by someone professional who really knows what they’re doing.

The regular check-ups and updates are great. It allows me more time and energy to spend on the running of my business instead of on the technology.

The service itself is great and the team are great to deal with, and I appreciate that I can upgrade my plan as my business grows.

I would recommend Seán’s maintenance service for anyone who has a WordPress website. The up-to-date info and regular updates allow small business owners (especially those with little IT experience) to focus on their work and clients.

Amy Schief, amyschief.com

Stands out in every way

Seán went out of his way to be helpful even though what I contacted him about was not really his central business. Not only did he take the time to reply and to look at my website, but he made suggestions and followed up.

In a world of endless advertising hype and off-shore pseudo-service folk, he stands out in every way. You’ll get someone who takes time to talk to you about your business and internet needs, who will really listen, won’t oversell you and will reliably provide the services he says he will, including troubleshooting and follow-up as needed.

Carol English
New Life Retreat
Lanark Ontario

Super responsive, thoughtful and never shies away from a challenge

Seán and the WordPressforGood team take time to understand what we need and to break it down for us in ways that we (as non-tech savvy therapists) can understand.

Seán is super responsive, thoughtful and never shies away from a challenge.

We truly appreciate the support that he has provided for our organization over the last few years and can highly recommend his work.

Dr. Elizabeth Frei

Amazing support!

Kelly Campino Bradford

As a busy small business owner with no technical knowledge (or interest!), I was so happy to have been recommended Seán!

Séan has been an amazing support, taking over all things tech with my site, which has allowed me the time to spend on what brings my clients the most value.

He’s increased the speed of my site significantly and made sure that it’s always running smoothly and securely.

When I’ve had a request, he’s always gone above and beyond to get it sorted as professionally and efficiently as possible.

I’d absolutely recommend him to any small business owner who doesn’t want to worry about their website!

Kelly Campino Bradford, Coach https://kellycampino.com/

Spontaneously went the extra mile

Gabrielle Ortais

Wow, awesome! I open my website and it flows. Just flows. Everything is smooth and fluid. Even me who knows this website inside out, I experience it like never before: I rediscover and enjoy how texts and images dynamically complement each other to deliver messages and convey the personality of my brand; nothing hinders anymore my user experience.

And I feel twice grateful. There is the great result of course! But there is also my knowledge that Seán spontaneously went the extra mile to make it happen despite significant technical difficulties related to the specific setup of my website.He proactively took the lead to work around them, while keeping me informed of all the way.

Hats off, and many many thanks!

Gabrielle Ortais, zengo-consulting.com

An incredible support

Shane Brannigan Blossom Ireland Testimonial

WordPressforGood has been an incredible support to our organisation.

Their team increased our website speed exponentially, solved many day-to-day issues we dealt with and were available for other queries as they came up.

Working with Seán and his team has been a pleasure; we’d recommend them to any organisation looking for support in developing and optimising their website.

Shane Brannigan

And then there are all those technical changes

Change is happening in the online industry at an ever increasing rate and it's hard to keep up. More than that, you’re not even sure which changes you should pay attention to.

You've read that “you really should have XYZ on your site” but you aren’t sure if you should do it or not. Who can you ask?

Google/WordPress/Someone else is making a big change to the way they do something online; do you need to change something on your site?

You're never quite sure if you’ve done things right, like installing an SSL certificate (or you have no idea what SSL even means). Should you buy one or use one of those free ones you've heard about?

The bottom line:
your website is a living creation
that needs constant attention

Until now you may have managed to do it all (or most of it) by yourself …

But your business is growing and your website needs to reflect that.  You find it more and more difficult to make the changes you need on your site to keep up with what you are doing in your business.Get some help Get some help

It’s not just the problems you’re noticing, it’s realising that you don’t know how to do the things you need to do

Many entrepreneurs I meet are, like you, generally overwhelmed and frustrated with the whole thing.

You might come to me when you start to have knots in your stomach because you're starting to get frightened of this overwhelm. The scary news is that you should be scared; just check some of these all-too-real statistics below:

The three big (and totally justified)
website fears

Fear #1: My cobbled together website will hurt my credibility.
Your prospective customers will not have a favourable impression of your business because it’s slow to load and to respond, forms don’t work or the site doesn’t look well on their mobile device.
- 52% of your visitors will leave your site if it takes longer than 3 seconds to load and Google uses speed as a ranking factor
- Every 1 second it takes your site to load means a 12% drop in conversions, according to Google

"Faster sites create happy users ... when a site responds slowly, visitors spend less time there." -- Google Webmaster Central Blog

Fear #2: My current visitors will have so many problems using my website that they will just stop coming back.
Things just aren't working the way they should, for example:
- Your visitors aren’t getting their emails from your site and you aren’t sure you’re getting all theirs
- Or a widget on your website isn’t working for them and you have no idea why
- Or they bought your online product a week ago and they still haven’t got access to it

Fear #3: My site will crash or be hacked .
You just aren’t sure that you're doing all you should be doing to keep your site safe. If it goes down or gets hacked you’d be helpless - you could lose it all!
- WordPress vulnerabilities soared by 30% in 2018
- Hacking rose 32% in 2017 according to Google
- Google finds 30,000 new hacked sites every DAY
- 98% of WordPress vulnerabilities are related to plugins, some of them from the official WordPress plugin library
- Many websites are still running old insecure versions of PHP (the language WordPress is written in) and there will be no more fixes for problems in those versions

It's all Much more complex Than you first imagined

You’re sure there’s a bunch of free YouTube tutorials you could watch that would teach you how to fix it all but you don’t even know where to look (or what to look for). Where do you even start? And do you have time to learn it all?

Instead of hoping nothing bad happens, you wish you had someone you could call or email to do some troubleshooting, to handle your website maintenance and to problem-solve any online technical problems.

What might take you three hours might take someone who knows what they’re doing just five minutes.

And so, you’ve come here to my website. For that I thank you.

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